Important: ASR captions are not currently accurate enough to serve as an accommodation for people who depend on captions.
Presently, Zoom does not support uploading caption files, so in order to make the recorded video available with updated captions, you would need to upload both the MP4 video and caption file elsewhere, such as YouTube. The captioning provider will produce a caption file (a plain text file with timestamped caption text in a standard format such as WebVTT or SRT). See our Creating Accessible Videos page for options for outsourcing captioning. In some cases, depending on the quality of the ASR captions, it may be more cost-effective to download the MP4 video recording of the Zoom meeting and send that to a third party captioning provider rather than fixing all the errors yourself in Zoom. For specific instructions, see Automatically Transcribing Cloud Recordings in the Zoom Help Center. These typically require editing before they’re suitable for publication, but the ASR process can save substantial time over captioning video from scratch. Third party captioning services can be arranged on behalf of faculty, staff, and students with disabilities by contacting either the UW Disability Services Office or Disability Resources for Students.Īlso, if a Zoom meeting or webinar is recorded and saved to the cloud, Zoom can generate captions for the archived video using automatic speech recognition (ASR). For details, see Getting Started with Closed Captioning in the Zoom Help Center.
With this feature enabled, captions can be typed directly into Zoom or can be added to Zoom via an integration with a third party software or service. Zoom supports live captioning during meetings and webinars. UW-IT at the University of Washington (UW) offers Zoom Video Conferencing for hosting meetings and webinars.